IIHS Privacy Policy

The Indian Institute for Human Settlements (IIHS) is committed to the lawful, fair and transparent processing of personal data. This Privacy Policy sets out the personal data we collect and process when you visit out website, online resources, electronic forms and surveys, interactive exhibitions, mobile applications, online forums, and other online portals or platforms (collectively, our “sites and portals”); the reason for the collection and processing of such personal data; when we share such personal data; and how we store and protect it; as well as how to manage communications from us and exercise other rights you may have to your personal data.

When this Privacy Policy Applies

This Privacy Policy applies to the personal data that we collect electronically our sites and portals. By using our sites and/or portals, you consent to providing your personal data for the purposes outlined below. If you choose not to provide your personal data that is mandatory to process your request, we may not be able to fulfil the relevant purpose of processing. This Policy also covers our treatment of any personal data that third parties share with us.

This Policy does not apply to any third-party applications, integrations, or websites that may link to, or be accessible from, our sites and portals. We are not responsible for any of the content, features, functionality or privacy practices of such linked third-party applications, integrations, or websites. The data collection and use practices of any linked third-party application, integration, or website will be governed by that third party’s applicable privacy notice, statement, or policy, and its terms of use.

Information Collection and Use

When you visit our sites and portals, the following information may be collected from you:

Information collected as part of your visit and usage of our websites (such as your computer or network’s Internet Protocol (IP) address, your computers’ operating system, device information, date and time of access to our site and/or portal, and browser type and information collected via cookies or similar tracking technologies); Personal and Contact details voluntarily provided by you, such as, your name, designation, professional title, e-mail address, phone numbers, address, Company/Organization, Industry, geographical location, LinkedIn profiles/URLs (or similar professional data set). when you communicate electronically with us; Login credentials, such as Username and Passwords, when you register for any of our applicable sites and/or portals; Audio-Visual information such as photographs or images captured, video recordings (if enabled), and relevant information submitted by you when attending any of our events; Queries, comments, or feedback as submitted by you, including any correspondence you have made with us.
Preferences relating to marketing communications and subscription details submitted by you; and
The internet address and page which linked you to our site and/or portal (in case you have accessed our site and/or portal through a third-party website, application or online portal).

Information about your visit is gathered in an aggregate manner for better usability, troubleshooting and maintenance of our sites and portals; to facilitate communication with you, including responding to your queries and requests; to generate aggregate statistical reports that analyse general user information and demographics, in order to optimize our operations; and for compliance with applicable laws and other legal requirements.

Your information is kept confidential, unaltered and used only for the lawful purposes outlined in this Privacy Policy.

All emails and newsletters from our sites and portals allow you to opt out of further mailings.


Information Sharing and Disclosure

IIHS does not disclose, share or sell any personal data collected on its sites and portals with third parties (except as stated below).

IIHS reserves the right to disclose personal data under special circumstances, including disclosures:

mandated by the applicable law, judgment, decree or order for the time being in force in India;
which, in the opinion of IIHS, are necessary to protect its legal rights.


Cookies and Similar Technologies

Unless you have adjusted your browser setting so that it will refuse cookies, cookies may be issued when you visit our sites and portals. We use strictly necessary cookies to make our sites and portals work. We may also use additional cookies to improve and personalise your experience when you interact with our sites and portals, manage our sites and portals, and analyse the usage of our sites and portals.

We may use cookies from third party companies to enable the functionality of our sites and portals (including video and audio files available on our sites and portals). These companies use cookies to collect information about your browsing activities on our sites and portals, such as the pages you visit, the links you click, assets you download and how long you are on our sites and/or portals. IIHS does not collect personal data from such third party cookies, and such cookies are subject to the policies of the respective third party companies.

Depending upon the browser-management tools available to you, you may change the settings of your browser to accept all or specific cookies, delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our sites and portals may not be functional for you.


Data Security

Your personal data is kept secure. Only our authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this personal data.

Changes to this Privacy Policy

This Privacy Policy may be updated to reflect changes in our practices or the applicable law. If we make substantial or material changes to our Privacy Policy, we will post an update on our sites and portals.

Contact Us

For any queries, requests or grievances, please contact IIHS at email: info at iihs.co.in